企业介绍: 一家正在彻底改变公司支持员工的方式。通过第一个 AI 平台,可以在工作中即时、轻松地获得帮助。 现代工作日充满了中断,从 IT 问题到人力资源更新再到政策变化。使用为企业构建的对话式人工智能,准确了解员工的需求并在几秒钟内提供正确的解决方案。我们的平台允许 DocuSign、Broadcom 和 Western Digital 等客户在重要的事情上取得进展。我们入选了著名的福布斯人工智能 50 强名单并在 Forrester New Wave 中被评为领导者。
Data Scientist: • Be a strategic partner for engineering, product, and data science teams • Develop metrics and models to rank content and identify investment opportunities to improve content relevance to increase user engagement • Influence the roadmap and decisions made by the ML engineering team through presentation of data-based recommendations and effectively communicate model results to customer and internal stakeholders • Collaborate with data and analytics engineers to build scalable data pipelines and deploy models • Develop high impact ML artifacts including dashboards, reports, and analytical tools to scale ML analysis that leads to higher product impact and user engagement • Deliver effective presentations of findings and recommendations to multiple levels of stakeholders
Front-end Software Engineer: • Work closely with the product and engineering teams to augment end-user experience, find creative solutions to fill in gaps in technology, and increase chat adoption for customers • Work closely with the Customer Success team to design and implement an admin UI for real-time visibility and control of the production system • Work closely with the Machine Learning and Annotation team to design and implement highly efficient and high impact tooling UI for various product areas • Think strategically about the future of frontend within conversational AI and be prepared to try new things • Promote best practices and standards to build modular and scalable web apps and APIs between backend services • Improve collaboration process between cross-functional teams • Find and address front-end performance issues • Implement automated tests, participate in code reviews, and ship code on a daily basis